Apparently, I have two 1997 Seat Arosas
At least, this is what my insurance company seems to think, since they are charging me for two policies.
I’m currently on the phone to them, and I’ve been informed by the call centre minion that he can only check the details on one of the two policies as they have two completely separate systems. Riiiight… So, he’s currently trying to find out just what, exactly, is going on with the other policy.
Honestly, why can’t any company get it right? I am beginning to wonder if there is a little glitch fairy whose only job is to run around and poke holes in any files that relate to me.
The guy on the other end of the phone is telling me that they have two completely separate insurance systems. In October, I phoned up the company and was told by their agent that I couldn’t renew the existing policy because it had passed the end of the contract date, and that the car had been uninsured for a few weeks. Fortunately, it had sat on the driveway for that time, so no harm was done. I opened a new policy with them and thought nothing of it.
It seems that the original policy was not cancelled automatically and, in fact, just continued. More Than have opened the second insurance policy on my car because the left hand didn’t know what the right hand was doing. Having been told by the agent at the time that the existing policy was cancelled automatically, I amd somewhat unamused. Am I the only person who thinks that their system should have gone “Boing! This person is already insured!”?
Note: I originally wrote this in May, when I discovered the problem. My insurer had been charging me 2.5x what they should have been charging me, and it had taken me that long to twig that they had been doing so. Had it not been for the git in Fabruary cloning my card, I probably wouldn’t have gone over my bank account with a fine-toothed comb and noticed it. In the end, they refunded me the money - £362.94. Was nice to see my overdraft decrease somewhat, if only temporarily. 
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