Bureaucracy

Today I found out that our delivery driver had been fined by his employer because of a rounding error on a dispatch label.

We sent out a 10g - yes, 10 gramme - item through their site, printed off all the correct labels, etc, and dispatched it in one of their small item envelopes - lets call it a SpeedExPak.  The item reaches customs, and they go “Uh, the weight on this is 0.0 kg.  We can’t take it.  Sod off.”

So, this comes back to us, and it leaves me going “WTF” for about an hour whilst I try to work out where the rounding error has come from.  Eventually, I track down the error.  Which is at the delivery company’s end.  In their label generation software.  Which rounds to 1 decimal place.

So, they fined their driver because of a bug in their own software caused which they should have picked up before the labels were printed.

When I rule the world, I’m outlawing bureaucracy and shooting anyone that tries to get me to fill in a form because That’s How It’s Done(tm).

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