Ticketing fail
So, today’s rante du jour is directed at the BBC. Specifically, the BBC’s ticketing system for their Radio 4 shows.
About a month ago, I saw ElvenQuest series two appear on the Radio 4 audiences website. ”Brilliant!” I cried, and immediately applied for four tickets for each of the shows. About a week later, I received e-mails for the first two recording sessions, which covered the first four episodes of the six-episode series. I checked the attachments downloaded and opened, and all was great.
So, yesterday, the day of the first recording, I went to print off the tickets for the show. Printer makes noises, groans a bit, and then promptly spits out a single sheet of A4. ”That’s odd,” I thought, so I went back to the PDF and scrolled down.
I requested four tickets, and they state on their site that they always issue more tickets than space in the studio to ensure a full audience. Thus, it is sensible to assume that they issue the number of tickets requested, as this means that they can account for their full audience and give everyone the chance to go and see the show.
Not so. See, apparently the BBC’s ticketing process works in such a way that you don’t always get the number of tickets you request for a recording. Whilst I requested four tickets, I was actually only assigned one.
One ticket.
Who the hell is going to go to a recording of a piss-take Tolkien show on their own?! I mean, for the love of cheese, people, if someone’s requested four tickets it’s obviously not a solo excursion! By all means, assign 2, 3, or 4 tickets, but don’t assign one ticket to someone who’s requested four!
So, yeah. My plans for yesterday and this evening have been thoroughly trounced by being assigned one ticket for yesterday’s recording and four for today’s. There’s absolutely no way I’m going to the one tonight without having been to the one yesterday. That would bring spoilers.
Nil points, Radio 4. Nil points.
One Response to “Ticketing fail”
Cheetr - September 8th, 2010
Men go on their own, as an attempt to pick up orcs and elves of the opposite sex.
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